We often talk about adding devices to the Intune environment, but what about deleting them. What’s the best way to do it? There are several options. One option is to have inactive devices automatically removed from Intune using a cleanup rule. An inactive device means it hasn’t checked into Intune for a set number of days. You can configure the time window by going to Devices > Device clean-up rules and configuring the two required settings. You can input a number between 30 and 270. In the example below I have chosen 120 days as the cutoff. This means that day any device that has been inactive for 121 days or more will be deleted from Intune immediately. By clicking on the “View affected devices” link you can see the list of devices that will be deleted once the rule is saved. Device clean-up rules do not affect Android devices.
To Delete or Retire?
You can choose to delete or retire a computer from Intune at any time. What’s the difference? The answer is not much. Let’s outline what happens when a computer is retired.
The device is removed from the company Intune portal
Intune Endpoint Protection is removed
Intune deployed certificates are removed
Device configuration settings are no longer enforced or required so users can override them
The computer will no longer received its updates from the Intune service
Apps can no longer be installed from the portal and any Intune client software is removed
WiFi and VPN profile settings are removed
When you retire a device, the retire process will begin the next time the device checks in and it will be removed from Intune once the steps outlined above in the list are completed. Delete means that the computer is removed from the Intune “All devices” list immediately. However, the retire process will begin the first time the device checks in. In other words, Delete performs the same tasks that Retire does. It just hastens the removal of the device from the listings page. The exception is cleanup rules that do delete devices immediately but do not retire them.
To retire or delete a device, go to Devices > All devices and select the computer you want to delete. Then choose the appropriate action you want as shown in the screenshot below.
Jeremy Moskowitz Enterprise Mobility MVP & Lead Trainer
Jeremy Moskowitz is a former Microsoft Enterprise Mobility MVP and founder of MDMandGPanswers.com and PolicyPak Software.
Jeremy teaches Group Policy hands-on training to IT administrators who want to make their business more secure by using Group Policy.
He runs MDMandGPanswers.com, a forum for Group Policy enthusiasts and also founded PolicyPak Software, an innovative add-on that allows admins to dictate, enforce and remediate application settings. Jeremy is also author of several Group Policy Books, including “Group Policy: Fundamentals, Security, and the Managed Desktop, 2nd Edition”.
He has been seen speaking at Microsoft TechEd, Microsoft MMS, Windows Connections and many others.
Jeremy has performed Windows NT, Active Directory and Group Policy planning, training and implementation for some of the world’s largest organizations.
Jeremy is available for consultations with your company, speaking at your events, or writing custom publications.
The Definitive Guide to Windows Installer Technology
James I. Conrad, MCSE 2003, Server+, A+, Certified Ethical Hacker.
For years, James Conrad has been a sought-after consultant and trainer for Fortune 500 companies. James has been an exam writer for Microsoft MCSE exams and was a key contributor in determining MCSE exam objectives in the Microsoft Certification and Skills Assessment division.
He has trained and consulted for Intel, UCLA, Raytheon, Compaq, Hewlett-Packard, MCI Worldcom, Sprint, Exxon-Mobil, Boeing, Lockheed Martin, the U.S. Department of Justice, the Bureau of Land Management, and many others.
James writes internal training materials for current Windows products and has authored Windows 2000 Server for Computer Associates, and Windows XP Desktop Administration for the Windows Consulting Group, among others. He has also been a technical editor for many books including The Tips and Tricks Guide to Securing .NET Server by Roberta Bragg and Windows Server 2003 Security: A Technical Reference also by Roberta Bragg. James also wrote the CompTIA Server+ college curriculum for Thomson Learning.
James wrote five Personal Test Center Windows 2000 Professional exam preparation tests for Coriolis. James has also written the popular Windows 2000 Server, Windows 2000 Professional, and CompTIA Network+ certification books for ComputerPrep. James also served as the technical editor for Thomson Learning’s Network+ college curriculum. James is currently the lead instructor for CBT Nuggets, a leading Microsoft, Cisco, and Linux video training source.